Privacy Policy

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Overview

We are dedicated to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Collecting individual information

We may collect, store and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths etc.)
  • Information that you provide to us when signing up in our website (including your email address).
  • Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, address, state etc.).
  • Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use).
  • Information relating to any purchases you make of our services (including your name, address, telephone number, email address and card details).

 

The use of personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

  • Enable your use of the services available on our website.
  • Send you email notifications that you have specifically requested.
  • Deal with enquiries and complaints made by or about you relating to our website.
  • Keep our website secure and prevent fraud.
  • Verify compliance with the terms and conditions governing the use of our website.

Disclosing personal information

  • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
  • We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law.
  • In connection with any ongoing or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  • To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • Except as provided in this policy, we will not provide your personal information to third parties.

Retaining personal information

  • This later section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
  • Personal information that we process for any purpose or purposes shall be kept in our database.

Security of personal information

  • We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  • We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
  • All electronic financial transactions entered into through our website will be protected by encryption technology.
  • You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  • You are responsible for keeping the password you use for accessing our website confidential. We will not ask you for your password (except when you log in to our website).

Your rights

  • You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
  • The payment of a fee; and
  • The supply of appropriate evidence of your identity (for this purpose, we will usually ask you to contact at our office.
  • We may withhold personal information that you request to the extent permitted by law.
  • You may instruct us at any time not to process your personal information for any purposes.

Third party websites

  • Our website includes hyperlinks to, and details of, third party websites.
  • We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies

  • Our website uses cookies.
  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  • Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  • We use both session and persistent cookies on our website.
  • You can block cookies using the cookie handling override settings.
  • Blocking all cookies will have a negative impact upon the usability of many websites.
  • If you block cookies, you will not be able to use all the features on our website.

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